customer support software for insurance

A Single Dashboard for Insurers to Manage all Customer Requests and Complaints

Make the Most Out of Policy Requests

Schedule a Demo

What does our Solution do? – “Instant resolution to policy related queries, round the clock customer assistance across all channels – email, chat, social media, phone etc.”

Your customer journey for policy purchase or renewal must not be hindered at all! But, how?

No matter which channel users choose to reach you, our ticketing system allows you to deliver a satisfactory response as soon as possible for each of their queries. – Simplifying Customer Support

HelpInbox is a new age customer support suite for insurance companies that empowers insurers with anything and everything required in delivering exceptional experience to policyholders and users interested in policy purchase.

Analytical real-time dashboard

Automatic ticket generation

Reduces repetitive policy related queries

Increased productivity & efficient workload management

Query tracking

Ticket Activity Log

Service Level Agreement

Agent and team performance evaluation

WhatsApp chat